Q&A

If we are instructed by the insurance company to collect your deductible, then it is payable to VC Renovations before the repairs begin. The deductible is collected at the same time as we have you sign an authorization form. Your insurance company will pay the estimated amount less your deductible.

Insurance companies have preferred vendor agreements. The work becomes guaranteed through the insurance company if you authorize a preferred vendor to complete your emergencies and/or repairs. Some insurance companies will guarantee the work for as long as you own the property. One should contact their insurance company to determine the type of warranty/guarantees they provide. There are definite pluses to authorizing a preferred vendor.
VC Renovation inc. provides a 2 year warranty on all repairs.

An initial assessment of your personal goods will be made. Items which are damaged beyond repair will be disposed of on your authorization and the adjuster’s approval. Items which are deemed salvageable are inventoried, carefully packed, moved off site and stored in our secured facility. These contents are then processed in our warehouse and stored until your repairs are completed. Once the repairs are completed the processed contents are moved back to your premises. No contents are disposed of without your written consent. A detailed inventory will be provided.